Cookie policy
This policy explains how AGILE Accountants uses cookies and similar technologies on agileaccountants.co.uk (the Website), what those technologies do and the choices available to you. AGILE Accountants is a trading name of Auxano Birmingham Limited, company number 13142592.
This policy should be read alongside our privacy policy, which explains how we use personal data more generally.
What cookies are
Cookies are small data files stored on your computer, phone or other device when you visit a website. They allow a website to recognise a device and remember information about a visit, such as preferences, pages viewed or actions taken.
We may also use similar technologies, including pixels, tags, local storage and dynamic telephone number insertion. References to cookies in this policy include these similar technologies where appropriate.
How we use cookies
We use cookies and similar technologies to:
- operate, secure and maintain the Website;
- remember choices and provide requested features;
- understand how visitors use the Website and improve its performance;
- measure enquiries, advertising campaigns and calls generated through the Website; and
- display third-party content such as videos, reviews and social media content.
Types of cookies we use
The categories below describe the cookies that may be used on the Website. Except for strictly necessary cookies, we use these cookies only where you have given the consent required by law.
| Category | Purpose | Consent required |
|---|---|---|
| Strictly necessary | Required for the Website to operate securely and provide services you request, including page navigation, form security and remembering your cookie choices. | No |
| Performance and analytics | Help us understand visits, page use and technical performance so we can measure and improve the Website. | Yes |
| Functionality | Enable enhanced features and third-party content, such as videos, forms, reviews and remembered preferences. | Usually |
| Advertising and targeting | Measure advertising and enquiries, attribute visits or calls to campaigns and help providers make advertising more relevant. | Yes |
Website services that may use cookies
The Website currently uses or links to the services below. Whether a particular cookie is placed can depend on your consent choices, the page you visit and whether you interact with the relevant feature.
| Service | How it is used | Category |
|---|---|---|
| AGILE website and WordPress services | Operate the Website, deliver pages, protect forms, improve loading and remember cookie preferences. | Strictly necessary and functionality |
| Google Ads and Google tag | Measure advertising performance and conversions, including whether a visit or enquiry followed an advertisement. | Advertising and targeting; performance |
| CallRail | Display campaign-specific telephone numbers and help us understand which website visits and marketing activity generate calls. | Advertising and targeting; performance |
| Jetpack Stats and WordPress.com | Measure visits and page use and provide aggregated website statistics. | Performance and analytics |
| YouTube | Play embedded videos. YouTube may also measure viewing activity and, depending on your settings, personalise content or advertising. | Functionality; advertising and targeting |
| Mailchimp | Support newsletter sign-up forms and measure interactions with those forms. | Functionality; performance |
| Reviews and social media features | Display or link to content from services such as Google, Facebook, Instagram, X and TikTok. Those providers may set cookies when their content is loaded or used. | Functionality; advertising and targeting |
Third-party providers may change the names, purposes and lifespan of their cookies. You can use your browser settings to view the cookies currently stored on your device and their expiry dates.
How long cookies remain on your device
Session cookies normally expire when you close your browser. Persistent cookies remain until their stated expiry date or until you delete them. The period varies according to the purpose of the cookie and the provider that sets it. We aim to keep cookie durations no longer than reasonably necessary for their stated purpose.
First-party and third-party cookies
First-party cookies are set by AGILE Accountants through the Website. Third-party cookies are set by another organisation whose service or content is used on the Website, such as Google, CallRail, Automattic, YouTube or Mailchimp. Those organisations control their own cookies and may process information in accordance with their own privacy and cookie notices.
External sites and services
The Website contains links to services hosted on other domains, including our client portal, meeting-booking services and social media pages. If you follow one of those links, the relevant provider may use cookies under its own policy. This policy applies only to the AGILE Accountants Website.
Managing your cookie choices
When you first visit the Website, the cookie banner allows you to accept, reject or manage non-essential cookies. You can change or withdraw your consent at any time by using the Cookie settings link on the Website. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.
Strictly necessary cookies cannot be switched off through the cookie settings tool because the Website may not work correctly without them. You can block them in your browser, although parts of the Website may then stop working as intended.
Browser controls and deleting cookies
Most browsers allow you to see, delete or block cookies. The steps vary by browser and device. Guidance is available from All About Cookies and from the support pages for your browser.
Changes to this policy
We may update this policy when our Website, technology providers or legal obligations change. The latest version will be published on the Website and the date at the top will be updated.
Contact us
If you have any questions about this policy or our use of cookies, please contact us at info@agileaccountants.co.uk or write to:
Auxano Birmingham Limited trading as AGILE Accountants
18 Bennetts Hill
Birmingham
B2 5QJ
United Kingdom
